/* Fernando - interface operacional padronizada */
:root{
    --bg:#f5f6f8;--panel:#fff;--text:#1f2933;--muted:#667085;--line:#e5e7eb;--dark:#111827;--soft:#f9fafb;--ok:#0f766e;--warn:#b45309;--danger:#b42318;
}
*{box-sizing:border-box}body{margin:0;background:var(--bg);color:var(--text);font-family:Inter,Arial,Helvetica,sans-serif;font-size:15px;line-height:1.45}.app-shell{display:flex;min-height:100vh}.sidebar{width:270px;background:#101828;color:#fff;padding:20px 16px;position:sticky;top:0;height:100vh;overflow:auto}.brand{display:flex;align-items:center;gap:12px;margin-bottom:18px}.brand-mark{width:42px;height:42px;border-radius:14px;background:#fff;color:#101828;display:flex;align-items:center;justify-content:center;font-weight:800;font-size:22px}.sidebar h2{font-size:20px;margin:0}.subtitle{font-size:13px;color:#cbd5e1}.nav{display:flex;flex-direction:column;gap:4px}.nav-group{font-size:11px;text-transform:uppercase;letter-spacing:.08em;color:#94a3b8;margin:16px 8px 5px}.nav a{display:block;color:#e5e7eb;text-decoration:none;padding:9px 10px;border-radius:9px;font-weight:600}.nav a:hover{background:#1f2937}.nav a.active{background:#fff;color:#111827}.sidebar-note{margin-top:18px;padding:12px;border:1px solid rgba(255,255,255,.12);border-radius:12px;color:#d1d5db;font-size:12px;background:rgba(255,255,255,.04)}
.main{flex:1;min-width:0}.topbar{min-height:72px;background:var(--panel);border-bottom:1px solid var(--line);display:flex;align-items:center;justify-content:space-between;padding:16px 24px;gap:16px}.topbar strong{display:block;font-size:22px}.topbar span{display:block;color:var(--muted);font-size:13px;margin-top:2px}.actions{display:flex;gap:8px;flex-wrap:wrap;align-items:center}.content{padding:22px 24px 40px;max-width:1500px}h1{font-size:24px;margin:0 0 10px}h2{font-size:18px;margin:0 0 12px}h3{font-size:15px;margin:0 0 8px}.card{background:var(--panel);border:1px solid var(--line);border-radius:14px;padding:16px;margin-bottom:16px;box-shadow:0 1px 2px rgba(16,24,40,.04)}.section{margin-top:16px}.grid{display:grid;grid-template-columns:repeat(auto-fit,minmax(220px,1fr));gap:14px}.grid-2{grid-template-columns:repeat(2,minmax(0,1fr))}.grid-3{grid-template-columns:repeat(3,minmax(0,1fr))}.metric{font-size:30px;font-weight:800;margin-top:4px}.muted,.small{color:var(--muted)}.small{font-size:13px}.danger{color:var(--danger)}.success{color:var(--ok)}.code{font-family:ui-monospace,SFMono-Regular,Menlo,monospace;background:#f3f4f6;border:1px solid #e5e7eb;border-radius:6px;padding:2px 6px}.table{width:100%;border-collapse:collapse;background:#fff}.table th,.table td{padding:9px 8px;border-bottom:1px solid #eef0f3;text-align:left;vertical-align:top}.table th{font-size:12px;text-transform:uppercase;letter-spacing:.04em;color:#667085;background:#fafafa}.table tr:hover td{background:#fcfcfd}.compact-table th,.compact-table td{padding:6px}.badge,.badge-muted,.badge-ok,.badge-warn{display:inline-block;border-radius:999px;padding:4px 9px;font-size:12px;font-weight:700;background:#eef2f7;color:#344054}.badge-ok{background:#d1fae5;color:#065f46}.badge-warn{background:#fef3c7;color:#92400e}.badge-danger{background:#fee2e2;color:#991b1b}.alert{padding:12px 14px;border-radius:12px;margin-bottom:14px;border:1px solid var(--line);background:#fff}.alert-success{background:#ecfdf3;border-color:#abefc6;color:#067647}.alert-danger,.error{background:#fef3f2;border-color:#fecdca;color:#b42318}.btn,button,input[type=submit]{display:inline-block;border:1px solid #111827;background:#111827;color:#fff;text-decoration:none;border-radius:10px;padding:9px 12px;font-weight:700;cursor:pointer;line-height:1.1}.btn:hover,button:hover,input[type=submit]:hover{filter:brightness(.95)}.btn-secondary,.btn.secondary{background:#fff;color:#111827;border-color:#d0d5dd}.btn-small,.btn.btn-small{font-size:12px;padding:6px 9px;border-radius:8px}button.btn-secondary{background:#fff;color:#111827;border-color:#d0d5dd}input,textarea,select{width:100%;border:1px solid #d0d5dd;border-radius:10px;padding:9px 10px;background:#fff;color:var(--text)}textarea{min-height:90px}.form-group,.form-row{margin-bottom:12px}label{display:block;font-weight:700;margin-bottom:5px}.inline-form{display:flex;gap:8px;align-items:end;flex-wrap:wrap}.inline-form input,.inline-form select{width:auto;min-width:220px}.compact-form input,.compact-form select,.compact-form textarea{font-size:13px}.card-title-row{display:flex;align-items:center;justify-content:space-between;gap:12px}.chat-box{max-height:650px;overflow:auto;padding-right:6px}.chat-message{border:1px solid var(--line);border-radius:13px;padding:10px 12px;margin-bottom:10px;background:#fff}.chat-inbound{background:#f8fafc}.chat-outbound{background:#ecfdf3}.chat-internal{background:#fffbeb}.chat-meta{font-size:12px;color:#667085;margin-bottom:6px}.chat-body{white-space:normal}.quote-box{border-left:4px solid #111827;background:#f9fafb;padding:12px;border-radius:10px;font-weight:700}.navgrid{display:grid;grid-template-columns:repeat(auto-fit,minmax(240px,1fr));gap:12px}.navitem{display:block;background:#fff;border:1px solid var(--line);border-radius:12px;padding:14px;text-decoration:none;color:var(--text)}.navitem:hover{border-color:#111827}.container{max-width:1180px;margin:0 auto;padding:24px}
@media(max-width:960px){.app-shell{display:block}.sidebar{position:relative;width:auto;height:auto}.topbar{display:block}.actions{margin-top:12px}.content{padding:16px}.grid-2,.grid-3{grid-template-columns:1fr}.inline-form input,.inline-form select{width:100%;min-width:0}.table{display:block;overflow-x:auto;white-space:nowrap}}